PRIVACY POLICY

Privacy Policy

This Privacy Policy describes how FrostPaws ("we", "our", or "us") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.

Additionally, as you browse the website, we collect information about the pages or products you view, what websites or search terms referred you to our site, and information about how you interact with the site.

When you make or attempt to make a purchase through the site, we collect certain information from you including:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

How We Use Your Personal Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with customers
  • Screen orders for potential risk or fraud
  • Improve and optimize our website
  • Provide marketing or advertising communications when permitted

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store and payment processors to securely handle transactions.

Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights